About the Role
As Customer Success Manager you will be the face of Manara for our client portfolio — onboarding new customers, driving adoption, and turning feedback into product improvements.
What you will do
Own onboarding and quarterly reviews for 15–20 accounts
Track health scores and act before churn happens
Coordinate with engineering on escalations
What you bring
3+ years in customer success or account management in SaaS
Fluent Arabic and English
Comfort with data and CRM tooling
Core skills
Account ManagementCRM